What is the AARP Ride@50+SM Program?
The AARP Ride@50+ Program, powered by Feonix – Mobility Rising, is dedicated to
simplifying access to transportation for people of all ages. Built on the Mobility as a Service (MaaS)
framework, the Ride@50+ Program is a one-stop shop for accessing public and private transportation
options, providing a single point of access to review, compare, and book local transportation
What locations is the AARP Ride@50+SM Program currently serving?
We currently serve residents in Richland and Lexington County, South Carolina. Individuals can travel outside of Richland and Lexington County using the Program; however, limited transportation providers may be available. We aim to begin providing services in Dallas County, Texas in the spring of 2020.
Do I have to be an AARP member to use this program?
No, AARP membership is not required to use the Ride@50+ Program. Anyone in the Program’s service location(s) can use the Program to locate and book transportation options.
How do I book a ride?
There are multiple ways to book a ride with the program:
To book a ride, you will need to provide the pickup and drop-off addresses, as well as the time and date of the trip(s). Credit or debit card details must also be provided for payment of the ride booked.
How much does it cost to book a ride, and how do I pay?
The cost of each ride you take with the Program depends on the ride length and transportation option chosen. The cost of each ride will be clearly stated at the time of booking before payment is made. Payment is made using any major credit card through a secure server on the Program’s mobile application, online booking platform, or by phone.
How far in advance do I need to book a ride?
We provide both scheduled and on-demand rides depending on the transportation provider. Please visit the specific page for the community in which you wish to book the ride for more details about each providers' services.
Is the app free?
Yes, download of the Feonix app is free. The cost of rides booked through the app vary depending on the ride length and transportation option chosen.
Can I take passengers with me on my ride?
It depends on the transportation option selected. Some options will allow you up to two (2) free passengers, while others may charge a fee for any additional passengers. At the time of booking the ride, you will be notified via the booking platform or call center agent of any additional charges related to additional passengers before payment is made.
Call 1-888-851-2131 toll-free Monday to Friday 8:30 a.m. to 6 p.m. Eastern Time (7:30 a.m. to 5 p.m. Central Time) or
email us at firstname.lastname@example.org
. We are happy
to provide more information and answer any other questions you may have.